Hercules Patient Stair Transfer Valet Service – Home to Hospital Support Australia

with integrated seat

Available across Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Darwin, Hobart and all of regional Australia

A Smarter Way to Get Your Loved One to Their Appointment

For families who need help getting a loved one safely down the stairs before a medical appointment, hospital visit, rehabilitation session, or community activity, Hercules provides a professional stair transfer valet service that handles the hardest part of the journey: the stairs.

Unlike standard patient transport providers such as NSW Health PTS, National Patient Transport, St John Ambulance, Ambulance Victoria, ComfortDelGro NPT, MediRide, Wilson Medic One, Medical Edge, Absolute Medical Response, CareFlight, HART Services, and Australian Red Cross Transport, Hercules is not a transport company. We are Australia’s specialist stair climbing experts. We get your loved one safely down the stairs using professional-grade equipment, then you can drive them to their appointment yourself at your own time schedule.

How It Works:

1. Book Hercules – schedule your stair transfer valet at a time that suits your appointment

2. Our operator arrives at your home with the appropriate stairclimber

3. Safe, dignified transfer – your loved one is gently assisted up or down the stairs in a comfortable upholstered seat using specialist equipment

4. You drive – take your family member to their appointment in your own vehicle

5. We return for the trip home if needed

Hercules PS Standard – 160kg Capacity Patient Stair Transfer

The PS Standard is a battery-powered personal stairclimber with an integrated upholstered seat, designed to safely carry passengers up to 160kg up and down any staircase with total comfort and precision.

Comfort & Safety Built In:

• Soft upholstered, ergonomically shaped seat for a comfortable, dignified ride

• Folding footrest for secure positioning during transfer

• Step-by-step brake system – the unit won’t descend until brake wheels safely reach the next step

• Adjustable anti-slip handle unit with crossbar support

• Up/Down switches on both hand grips – left and right-handed operators

• Three selectable climbing speeds: 10, 14, or 18 steps per minute

Tackles Any Home Staircase:

• Straight, curved, spiral, steep, and winding stairs

• Indoor and outdoor staircases including wet or slippery surfaces

• Disassembles into three pieces and packs neatly into a car boot

Who Is This Service For?

• Older Australians in homes with stairs

• Post-surgery and injury recovery patients

• Mobility-impaired patients and wheelchair users

• Parkinson’s, MS, and stroke recovery patients

• Chronic illness – dialysis, infusion, or specialist appointments

• NDIS participants needing stair access support

• Family carers wanting a safe, affordable stair transfer solution

When Do You Need Us?

• Doctor and specialist appointments

• Hospital admissions and discharges

• Physiotherapy and rehabilitation

• Medical imaging – X-rays, MRIs, scans

• Shopping and community activities

• Aged care respite and day programs

NDIS & Aged Care Funding: The Hercules Patient Stair Transfer Valet may be claimable under NDIS Assistive Technology, Home Care Packages, and DVA for eligible veterans.

Available Across All of Australia:

NSW – Sydney, Parramatta, Newcastle, Wollongong, Central Coast, Blue Mountains, Northern Beaches, Hunter Valley, Tamworth, Albury, Lismore, Orange

VIC – Melbourne, Geelong, Ballarat, Bendigo, Shepparton, Mildura, Wodonga, Wangaratta, Frankston, Dandenong

QLD – Brisbane, Gold Coast, Sunshine Coast, Townsville, Cairns, Rockhampton, Mackay, Toowoomba, Ipswich, Logan

WA – Perth, Fremantle, Bunbury, Geraldton, Kalgoorlie, Broome, Mandurah, Joondalup

SA – Adelaide, Mount Gambier, Whyalla, Port Augusta, Port Pirie, Murray Bridge, Gawler

ACT – Canberra, Queanbeyan, Belconnen, Tuggeranong, Woden

NT – Darwin, Alice Springs, Palmerston, Katherine

TAS – Hobart, Launceston, Devonport, Burnie, Ulverstone

Enquire today about the Hercules Patient Stair Transfer Valet – safe, dignified stair access for your loved one, anywhere in Australia.